KeyRunner Desktop troubleshooting

Typing two opening braces does not show environment variables

Confirm an environment is selected in the header and that it contains variables. Environment-aware inputs filter the active environment only. In Apps, type {{ inside the provider API-key field and select a variable from the dropdown.

An exported tool does not appear

Confirm the export completed, the same project workspace is selected, and the Tools view is not filtered to another category. Tools are shown under their source API collection.

A tool cannot be added directly in AI Workspace

Tools originate from tested API requests. Open API Workspace, select the request, and use Export as AI Tool.

Agent tokens or cost show zero

The model runtime must report usage data. A successful tool execution can still show zero tokens when model telemetry was not included.

Agent history returns 403

A 403 response indicates the current identity does not have permission to read that history endpoint. Verify the selected project workspace, sign-in state, and role before treating it as missing data.

Provider preview does not respond

Verify the provider endpoint, model or deployment name, API-key variable, and network access. OpenAI-compatible endpoints commonly use a base URL ending in /v1; Anthropic uses https://api.anthropic.com.